What is a critical action for nurses during the therapeutic interview phase?

During the therapeutic interview phase, focusing on building rapport is essential because it establishes a trusting and safe environment for the patient. Rapport facilitates open communication, encouraging patients to express their thoughts and feelings freely. This is particularly important in nursing, as a strong therapeutic relationship can significantly enhance the patient's willingness to discuss sensitive issues, share personal experiences, and engage actively in their care process.

Building rapport involves active listening, showing empathy, and demonstrating genuine interest in the patient's concerns, which helps to create a supportive atmosphere. When nurses successfully build rapport, they can better assess patient needs, promote adherence to treatment plans, and ultimately lead to better health outcomes.